FAQ
Below are some common concerns of our clients before purchasing from Pikso Store. If you have any other questions, please feel free to send them to support@piksostore.com.
Product Information And Style
What Is Boho Chic Style??
Boho chic is a free-spirited aesthetic blending natural elements, vibrant patterns, and textured layers, reflecting a love for global influences and artistic expression..
What Materials Are Commonly Used In Boho Chic Furniture?
We use sustainable materials like rattan, bamboo, reclaimed wood, and organic cotton, emphasizing eco-friendly practices.
How Can I Incorporate Boho Chic Furniture Into My Existing Decor?
Begin with a neutral base and introduce boho chic pieces, accentuating with vibrant textiles, eclectic accessories, and plants for a personalized look.
Purchasing, Shipping, & Returns
What Payment Methods Do You Accept?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and financing options through third-party providers. This flexibility ensures you can choose the most convenient way to pay for your purchases.
How Does The Store Address Damaged Or Defective Items Upon Delivery?
Contact customer service immediately for a replacement or refund for any damaged or defective items.
What Is The Average Shipping Time For Furniture Pieces?
Shipping times typically range from 5-10 business days, depending on the product's availability and your location. However, for pre-orders, the timeline may vary, and specific shipping dates will be provided once the item is ready for dispatch. Please check the product page for more details or contact us for further information
What Is Your Return Policy On Furniture?
We accept returns within 30 days of delivery for items in their original condition, excluding custom and final sale items. However, please note that some products may not be eligible for returns. For specific return policies on particular items, please refer to the product page or contact our support team for more details.
Are There Financing Options Available For Furniture Purchases?
Financing options and payment plans are available through third-party providers: AFFRIM
How Can I Track My Order?
A tracking number will be provided via email upon shipping.
Where Does Pikso Store Source Its Furniture?
Our furniture is globally sourced from artisans and manufacturers committed to ethical production and sustainability.
Care, Sustainability, & Customer Service
How Do I Care For And Maintain My Boho Chic Furniture?
Dust regularly with a soft cloth and use mild cleaners for spills, avoiding direct sunlight and moisture.
Are There Any Tips For Extending The Life Of My Furniture?
Protect furniture from direct sunlight, use coasters to prevent moisture damage, and fluff cushions regularly.
How Can I Contact Customer Service?
Contact us via email at support@piksostore.com, or DM us @piksochic.
How Can I Stay Updated On New Arrivals And Promotions?
Subscribe to our newsletter for the latest on collections, exclusive promotions, and styling tips or follow us on social media @piksochic
Do You Offer A Warranty On Your Furniture?
Yes, we offer a warranty covering manufacturing defects to ensure customer satisfaction.
Do Your Furniture Pieces Require Assembly?
Some of our furniture pieces require minimal assembly. Clear, easy-to-follow instructions are included with each item that requires assembly. While we currently do not offer an in-house assembly service, we can recommend third-party services available in your area to assist with the assembly of your new furniture.
DIDN'T FIND WHAT YOU WERE LOOKING FOR?
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